Annulled Southwest Airlines flights causing ongoing headaches for passengers who are in Greater Cincinnati – WLWT Cincinnati

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Annulled Southwest Airlines flights causing ongoing headaches for passengers who are in Greater Cincinnati - WLWT Cincinnati

While Claudia Pratt received a voucher from Southwest Airlines because her flight was cancelled Tuesday, it didn’t give her a sense of security Wednesday morning. “My worry is that Southwest will not be able to recover from this and may not be around to utilize the voucher,”” Pratt said. “This is a truly negative situation for Southwest. “The issue Pratt mentioned began in this winter’s storm. It’s persisting due to the manner in which Southwest manages its fleet of planes as well as the outdated software that is used for the purpose of couple flight crews to the planes. “I was told that Southwest didn’t know where the planes of half were, or even every single one of them” Traveler Jim Metzger said.While the smile is now on his face, Metzger was not thrilled to discover that the plane that was scheduled to transport the passenger back to Cincinnati is stuck on a runway located in the Northeast. “No Southwest; and then we learned that the other airlines were running. They all were running, except Southwest. The only thing we did was go to Boston to take (a) Delta (flight) here. And we did the trip,” Metzger said while taking his luggage to the International Cincinnati/Northern KY Airport.Metzger did the same thing that the other stuck Southwest passengers are being advised to do. He kept receipts for the additional money he used to travel back to his home located in Hyde Park. “We have proof,” he said. “And should, within over the next decade, Southwest gives us what we’ve spent it’s fine. “The doubt about “if as well as when” the financial situation will be made complete by Southwest is the top concern for Metzger However, he’s also more pressing concerns, like many other travelers who’s journeys took longer than they expected. “I’m just exhausted. I’m 88 and I’m just so exhausted,” Metzger said. “Excuse me – darn tired. “The state of fatigued Southwest travelers is not likely to improve over the next day or two. The CEO of Southwest Airlines Robert Jordan said Southwest will be operating a reduced schedule for the next few days. Jordan hopes to get things “back in order” by the end of next week.”

While Claudia Pratt received a voucher from Southwest Airlines because her flight was cancelled on Tuesday, it didn’t give her a sense of confidence Wednesday morning.

“My fear is that Southwest will not be able to recover from this, and they might not be around to make use of the voucher,” Pratt said. “This is a negative issue to Southwest.”

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The issue Pratt mentioned began in the winter’s most recent storm. However, it’s still a problem due to the manner in which Southwest manages its planes network as well as due to the outdated software that is used in order to couple flight crews with those planes.

“I was told that Southwest didn’t know where half of the planes were or even the entire fleet,” Traveler Jim Metzger stated.

Even though he’s smiling, Metzger was not thrilled to find out that the plane that was intended to transport Metzger back to Cincinnati is stuck on an asphalt runway located in the Northeast.

“No Southwest; and then we discovered that all other airlines were operating. They all were operating, with the exception of Southwest. Therefore, our plan was went from Boston in order to get on (a) Delta (flight) here. And we succeeded,” Metzger said while taking his luggage to the International Airport of Cincinnati/Northern KY.

Metzger did the same thing that everyone else who is stuck Southwest Fliers are encouraged to follow. He kept receipts of the cash he used for getting back to his home located in Hyde Park.

“We have proof,” he said. “And should, within over the next decade, Southwest gives us what we’ve paid for good.”

The question about “if or when” when he’ll be financially completely Southwest is his top concern however, he also has more pressing concerns, just like many travelers who’ve had their journeys take more time than they expected.

“I’m exhausted. I’m 88, and I’m incredibly exhausted,” Metzger said. “Excuse me – darn tired.”

The current situation for exhausted Southwest customers isn’t going to improve over the next couple of days. Southwest’s chief executive Robert Jordan said Southwest will be operating a reduced schedule for the next few days. Jordan hopes that things will be “back in order” by the next week.”